Frequently Asked Questions
How do I start a project with Excalibur Interactive?
To initiate a project, please reach out to us via our website or email. We'll arrange a consultation to understand your needs and explore how we can assist in achieving your objectives.
What technologies do you specialize in?
Our expertise lies in Next.js for front-end development, complemented by a diverse array of backend technologies including Firebase and Shopify. This allows us to craft customized solutions tailored to each project’s unique needs.
Do you develop mobile apps?
Indeed, we develop mobile applications that are customized to meet your specific requirements, ensuring seamless functionality across various devices and platforms.
Do you work with WordPress?
While WordPress is not our primary expertise, we have capable developers who specialize in WordPress. They can manage and execute WordPress projects effectively, ensuring we meet our clients' diverse needs.
How will my project be managed, and how will we communicate?
Each project is assigned a dedicated project manager who serves as your point of contact. We use a combination of project management tools and regular updates to keep you informed. Our approach is collaborative, and we encourage client involvement through scheduled meetings, reports, and feedback sessions to ensure your project aligns with your expectations.
What is the typical timeline for a project?
Project timelines vary depending on their complexity and scope. We are committed to working efficiently to deliver high-quality results within a realistic timeframe.
What happens if there are delays or issues during the project?
We strive to adhere to project timelines, but should any delays or issues arise, we communicate these promptly and transparently. Our team is committed to finding efficient solutions and adjusting project plans as necessary to minimize impact while maintaining our quality standards.
Can your services be customized to fit specific needs?
Absolutely. We specialize in creating customized solutions that are tailored to meet the specific requirements of your business. From initial strategy to final implementation, we work closely with you to ensure that our services align perfectly with your business goals and needs.
How scalable are the solutions you provide?
Our solutions are designed with scalability in mind. Whether you're a startup looking to grow rapidly or an established enterprise requiring high scalability, we ensure that our solutions can adapt and scale to meet your evolving needs without compromising performance.
Do you offer website maintenance and cybersecurity services?
Yes, we provide comprehensive website maintenance and cybersecurity services for a monthly fee. Our maintenance package includes regular updates, backups, and performance optimization to ensure your website operates smoothly and efficiently. Additionally, our cybersecurity services encompass robust monitoring and protection measures to safeguard your site from potential threats. For more information on our services and pricing, please contact us.
Are you available for support after a project launch if we don’t purchase a monthly maintenance package?
Absolutely. Even if you choose not to subscribe to our monthly maintenance package, we remain available to answer any questions and provide support as needed. We are committed to ensuring your satisfaction and the ongoing success of your project. Feel free to contact us anytime with your inquiries.
Do you offer any benefits for military veterans?
As a token of our appreciation for their service, we proudly offer special discounts to veterans. This is part of our commitment to give back to those who have served our country. For more details on our veterans' discounts and how to avail them, please contact us directly.
Do you offer payment plans?
Yes, we provide payment plans for businesses, which offers greater flexibility in managing project expenses. This approach helps our clients budget for their projects without compromising on quality or scope.
Who owns the intellectual property rights of the developed solution?
Upon completion of the project and full payment, all intellectual property rights of the developed solution are transferred to the client. We ensure clear terms and conditions regarding ownership are outlined in our contracts to provide full transparency.
How do you ensure the security and privacy of our data?
We prioritize data security and privacy by adhering to best practices and compliance standards relevant to your industry. Our team implements robust security measures, including data encryption, secure coding practices, and regular security audits to protect your data throughout the development process and beyond.